ASEXUALISE ACADEMY

PRIVACY POLICY AND COOKIES EFFECTIVE 25TH OF MAY 2018

Please read the following Privacy Policy before using this website or providing any personally identifiable information through this website. It will be assumed that if you provide us with any personally identifiable information, that you have read and understand this policy. This Privacy Policy is part of the Asexualise Academy Terms and Conditions that governs your use of this site in general, so please ensure you read those too. Our websites are intended for users who are international.

We believe your business is no one else's. Your privacy is important to you and to us too, so we'll protect the information you share with us. To protect your privacy, Asexualise Academy follows different principles in accordance with world-wide practices for customer privacy and data protection.

Asexualise Academy’s Privacy Policy covers the collection, use, disclosure, and protection, of personal information that may be collected by us any time you interact with Asexualise Academy, such as when you visit one of our websites, when you purchase and use one of our products and services, or other’s products and services through us, or when you email, or otherwise communicate with anyone in the company, such as the owner and founder, Sandra Bellamy, or one of our sales or support associates. Please take a moment to read the following to learn more about information practises, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.

Products and Services

Asexualise Academy is a continuously evolving online education platform for Asexuals and Asexuality, helping asexuals to live a sex free life they love, through personal and professional development. Providing beautiful online courses, products and services.

Asexualise Academy uses web-based applications provided by a third party (Invanto), to provide the best user experience and product and services offers. Asexualise Academy also offers community, blog, testimonial sections etc. for user engagement. All such products, applications, websites, are collectively called “Services”.

This Privacy Notice explains how we collect and use any personal information about you when you use our Services.

Users below 18 years

If you are under the age of 18, you are not permitted to use the Services without parental or guardian consent. Children who are 13 and under, may not use this site at all.

Customer Data and their End Customers

This privacy policy applies to all Our Users and customers. However, our Users may also add personal data about their customers on our platform. Our Users are responsible for collection and processing of end user’s personal data.

Why We Collect Your Personal Information

We collect your personal information because it helps us to deliver a superior level of customer service, and to gain a better understanding of you, our customer, and thus provide a more valuable service. It enables us to give you convenient access to our products and services and focuses on categories of greatest interest to you. Also, your personal information helps us to determine how best to provide useful information to you, our customers, and to understand which parts of our websites, products and services, are of most interest to you. It enables us to keep you informed of the latest news, products, resources, articles, announcements, events, and special offers that may interest you and you may like to hear about.

Direct Marketing

We would like to send you information about products and services of Asexualise Academy and other companies hosted on our platform that may be of interest to you.

Asexualise Academy will not share your information for marketing purposes with other companies.

If you have consented to receive marketing communications, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.

Personal Information Collection

Although our company is based in the UK and this policy is made under UK law, our website host and additional services, are situated in America, and many of our third party processes, such as for our courses or products, are handle by companies outside the UK. By providing personal information to us through our websites, you understand and consent to the collection, maintenance, processing, and transfer of such information in and to all countries and territories.

We endeavour to collect and use your personal information only with your knowledge and consent, and typically when you join our Asexualise Academy Tribe, order and subsequently use our products and services, make customer enquiries, register for an event, register for information or other services, request product information, or when you respond to communications from us such as emails, questionnaires, or surveys. We use third party data processes to do this for us.

Information about transactions made on our platform and data that you provide

We collect the following information about you when you register on our website.
1. Your Name
2. Your Email
3. Your Credit or debit card (last four digits), and other card information; other authentication and account information, contact and billing details, when you make a purchase / and PayPal details if using PayPal to make or receive payments.

This information is stored by us and is associated with your account.

Whether you are a consumer or seller, we collect the content, communications and other information you and / or your customers provide when they use our products and services, create or share content, and message or communicate with others through our sites, social media, or services.

You can choose to provide testimonial information in Profile and Settings page about your experience with Asexualise Academy and can also upload your profile picture and / or Video. Website usage information is collected using cookies, which includes your IP address.

Gravatar - We use Gravatar for your profile image that follows you from site to site.

Usage and Analytics

Our servers automatically collect information when you access or use our site, applications and services. This data is recorded in log files. Examples of such data include IP Address.

To give you a seamless experience, for example, by filling automatically your information (such as your name, email id) from one Asexualise Academy product when you sign up for an account on a different product.

Google Analytics - We currently use Google Analytics to collect information anonymously and report website trends without identifying individual visitors. We use Google Analytics for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our sites to do things like optimize courses, product, and service creation.

How will we use the information about you?

Lawful Basis

We process your personal data only when we have a lawful basis. Our lawful basis for processing customer data is primarily performance of contract. We use consent as a lawful basis for direct marketing and promotional activities. Where you have consented to a particular processing, you have a right to withdraw the consent at any time.

We may also use legitimate interests as provided under the Data Protection Regulations. If you believe certain services are not in your interest, you have a right to object.

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

You may have the option to “opt in” or “opt out” of certain uses of your personal information, for example you may opt out of our Asexualise Academy Tribe emails at any time, by clicking the “unsubscribe” link in any email, or by sending an email to us stating that you would like to be removed from it. You can also contact us saying you would like to be removed from specific other marketing or communications, or all communications entirely. With the exception of not being able to opt-out of certain correspondence from us, including messages relating to your account transactions and security. You may be contacted by Asexualise Academy in connection with your relationship to us as a customer, or as a follow-up.

Providing you our Services

  • We use your information to authenticate you and to process your payment information.
    ● In processing your order, your details may be sent to credit card agencies and payment gateways agencies and also use information from them.
    ● We use your information to manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
    ● We use the information we have to communicate with you about our products and services, and let you know about our policies and terms.
    ●We also use your information to respond to you and your requests, when you contact us or initiate a chat conversation (through our site / support chat feature / by email / through social media). Such information includes personal data to contact us, and to provide feedback to us.

Non-personal Identifying Information

You can visit our websites without disclosing any personally identifiable information about yourself (although please note that we may use cookies, more information about cookies is available later in this policy document).

We may also collect non-personally identifying information about your visit to our websites based on your browsing activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps us to better manage and develop our sites, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.

If you consented accordingly, and depending on your communication preferences, we may also store and use your information to contact you for market research and marketing purposes. We may contact you by email, phone, SMS, or social media private message, or mail.

How will we use your information?

We may use your information for a number of purposes which includes: processing your orders and managing and administering your account; delivering any services, products or information requested by you; responding to complaints or account enquiries; administering debt recoveries; verifying your identity when required (you may lose your password or security information for example, and we may then need to ask you for other ‘identifiable’ information to protect your data from unauthorised access).

We may also undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products, services, and special offers by post, telephone, social media private message, for example Facebook Messenger, and text message (SMS), Email and the internet.

If you have consented to receive details of products and services, events and training, you can contact us at any time to have your details removed from lists used by us for any or all of those purposes or from lists maintained to update your information or to otherwise tell us how you would like to receive information about our and/or third party products and services – the choice is yours.

To update your marketing preferences please email [email protected] quote your full name in the body of the email and tell us what you want us to do (i.e. ‘opt-out Email’, ‘opt-out SMS’ etc, or if you have previously objected to receiving information by post for example, but would now like to change your mind and receive information then just say, ‘opt-in post’ in the subject header of your email).

COOKIES

What are cookies and why do we use them?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the platform and to compile statistical reports on platform activity.

We use cookies for a variety of reasons, including to: (i) analyse the usage of our Products and Services; (ii) provide a more personalized experience; (iii) allow you to more easily login to use our products services; and (iv) help make your use of Our Products and Services more efficient and more valuable by providing you with a customized experience and recognizing you when you return.

Data we collect from others, Cookies and other technologies

As is standard practice on many websites, we use third party software and other technologies to anonymously track user data to help us to understand which parts of our websites are the most popular, which categories and topics are the most popular, where our visitors to the site are going, and how much time they spend there, and which countries have the most visitors to our site. This is so we can keep improving our site, provide the most effective communications, and speak in the language our customers will most appreciate. We can also keep improving our products and services to the ever-changing needs of our customers.

Our use of cookies and other technologies, help us to study traffic patterns on our websites, to make sure any marketing and advertising is effective in bringing visitors to our sites, and to study which of those methods work and don’t work, so we can keep improving what we do, our products and services. We also use cookies to customise your experience, to provide a more useful browsing and shopping experience, and to provide greater convenience each time you interact with us.

If, however, you prefer not to enable cookies, you can disable them in your browser. However, please note, certain parts of the Asexualise Academy website may not work or be available once cookies are disabled. For more information about how to disable cookies, either Google “how to disable cookies” or visit this site https://www.wikihow.com/Disable-Cookies. Please note, we are not responsible for the upkeep of the Wikihow site and cannot guarantee its accuracy.

For more details please refer to our Cookies Policy.

Usage and Analytics

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data. We use this information, which does not track individual users, to analyse trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Asexualise Academy will not use this information collected to market directly to a specific person.

We currently use Google Analytics to collect information anonymously and report website trends without identifying individual visitors as well as analytics from within the WordPress dashboard. We use these for analytics and measurement to understand how our services are used. For example, we analyse data about your visits to our sites to do things like optimize courses, product, and service creation, and to study the effectiveness of our communications with our customers.

We sometimes use Gravatar for your profile image, such as on our blog that follows you from site to site.

Disclosure of personal information and data usage with third parties and others, for providing you products and services

We may disclose information about you and your contact details to (i) companies within the Asexualise Academy and Asexualise Academy group, for the purposes and subject always to the terms of this Privacy Policy Statement; (ii) in the event that we undergo re-organisation or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to that re-organised entity or third party for the purposes and subject to the terms of this Privacy Policy Statement.

There are times when our servers or third party applications, also automatically collect personal information when you access one of our products and services. This data is recorded in log files and includes your IP address. To give you a seamless experience, for example, by filling automatically your information (such as your name, email id) from one Asexualise Academy product, when you sign up for an account on a different product or service, or make an additional purchase. This includes payment processors too.

Asexualise Academy may disclose your data to a credit card company to validate your credit card details and obtain payment when you buy a product or service.

If you do submit personal information by ordering products, services, registering for an event or completing a web form such as signing up for our Asexualise Academy Tribe emails or accessing a download, for example, you can be assured that we will use your personal information only to support your continuing relationship with Asexualise Academy and we do not rent or sell your information to anyone else for marketing purposes.

The type of personal information we may collect could include, for example, your name and postal address, date of birth, telephone number, email address, and credit/debit card information; lifestyle and other information collected on registration or through surveys.

If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.

We may share your information with third party companies that perform services for us, and deliver products on our behalf such as, but not limited to:

  • Website service providers and hosts. Such as WordPress and Just Host.
  • Invanto. For hosting courses, products and services, and processing payments.
  • Payment Gateway companies, such as Stripe and PayPal etc. for Payment processing.
  • Google Analytics for Data analysis.
  • Mailchimp, Gmail and Convert Fox, for marketing and email services; Chat and Support.
  • Advertising services (including but not limited to retargeted advertising).
  • CloudFlare for SSL, data protection encryption.

Within the above categories of third parties, we may share data with other third parties such as AWS for Data Centre services.

These third-party service providers may access your personal information and are required to use it solely for the purpose of the requested service.

Asexualise Academy may also be obliged to disclose your personal information to meet any legal or regulatory requirements (for example to comply with a court order or to prevent fraud or unauthorised access to our site, or your account), or obligations in accordance with applicable law.

By providing personal information to us through our websites, you understand and consent to the collection, maintenance, processing, and transfer of such information in and to all third party companies.

DISCLAIMER

Asexualise Academy sometimes posts third party links on our website, such as in our shop, or on our blog, within our Asexualise Academy Tribe emails, and other communications, to products that may be of interest to you. These may include affiliate links, which means we may receive some monetary compensation (like a commission), if a purchase is made through them. This does not affect the price you pay for the item. Once you click through that link, such as to Amazon, and are sent to the respective site, Asexualise Academy’s Privacy Policy will not be applicable to that site, and their own will come into force, along with their own terms and conditions, and we will have no control over any further data you may share and we are no longer responsible for that data or what happens to it. Other people, not us, control these platforms and we have no control over the contents of third party websites, and we accept no responsibility for them or for any loss or damage that may arise from your use of them. You should review their terms and conditions and privacy policies and contact them if you have any concerns over the data they may process and store about you, or if you have a problem with something you purchased from them.

Social media, blogs, reviews

Any social media posts or comments you send to us (on the Asexualise Academy or associated pages and groups, or other Asexualise Academy group of businesses Facebook pages, for instance), will be shared under the terms of the relevant social media platform (e.g. Facebook / Twitter) on which they are written - and could be made public (unless in a private Facebook group as controlled by Facebook’s own data controllers, security, settings, and provisions). Other people, not us, control these platforms. We are not responsible for this kind of sharing. We recommend you should review the terms and conditions and privacy policies of the social media platforms you use. That way, you will understand how they will use your information, what information relating to you they will place in the public domain, and how you can stop them from doing so if you are unhappy about it.

Any blog, review, or other posts or comments you make about us or to us, our products and services, on any of our blogs, websites, reviews, or user community services such as public forums, will be shared with all other members of that service and the public at large. Any comments you make on these services and on social media in general, must be not offensive, insulting or defamatory. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.

Monitoring and or recording of all your Communications

Monitoring or recording of your chat messages, emails, text messages, and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, to prevent unauthorised use of Asexualise Academy’s websites, and to help safeguard other users, to ensure effective systems operation and in order to prevent or detect crime.

How long do we keep your information for?

To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.

In most cases, this means we will keep your information for as long as you continue to use our products and services having expressed interest in them, and for a reasonable period of time afterwards if you stop doing so, to see if we can persuade you to come back to us. After that we will delete it, other than where we lawfully can keep any data for audit or legal reasons.

Access to your information, correction and retention

We want to ensure that your personal data is up-to-date and accurate. You may ask us to modify or delete information you think is not accurate.

We provide you with the ability on the Asexualise Academy platform to access and rectify your data. However, if you would like a copy of some or all of your personal information or would like to delete your data, please email ([email protected]) or write to us at the following address:

Miss Sandra Bellamy

Apt 3777, Chynoweth House, Trevissome Park, Truro, TR4 8UN

United Kingdom

Please quote your name we have on file for you, and your email address, together with any other if relevant, such as telephone number or address. We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data).

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

Data Retention Policy

Asexualise Academy will retain our customer’s data in accordance with our Customer’s instructions or in accordance with our default terms and conditions. Generally, we store personal data until it is no longer necessary to provide our Products and Services, or until your account is deleted, whichever comes first.

Account Deletion

When your account is deleted, some or all of your information may still remain visible to others, including but not limited to, any information that has been: (a) incorporated into others’ comments, other User's content, postings, including but not limited to Course comments; (b) copied, stored or disseminated by other Users; (c) shared or disseminated by You or others such as in a Public Posting; or (d) posted on a Third-Party Platform. Asexualise Academy is not able and/or obligated to remove any of Your information from a Third-Party Platform.

Even after You delete Your Account or Your Account is terminated, we may retain Your information for as long as we have a legitimate purpose to do so and in accordance with applicable law. In addition, your information may not be deleted from servers of the Third-Party Platform You use to access Our Services. We may retain backup copies of your information on our servers or databases (and/or any authorized third-party servers or databases We use) for legitimate purposes such as assist with any legal obligations, resolve disputes, and enforce Our agreements. Such information may be disclosed pursuant to this Privacy Policy regardless of whether Your Account is deleted or terminated.

 

Disclosure with Third parties and others For providing you services

We may share Your information with third party companies that perform services on Our behalf such as:

  • Website service providers and hosts. Such as WordPress and Just Host.
  • Invanto. For hosting courses, products and services, and processing payments.
  • Payment Gateway companies, Stripe and PayPal etc. for Payment processing.
  • Google Analytics for Data analysis.
  • Mailchimp and ConvertFox for marketing and email services, Chat and Support.
  • Advertising services (including but not limited to retargeted advertising).
  • Gmail for emails.

Within the above categories of third parties, we may share data with other third parties such as AWS for Data Centre services

These third-party service providers may access Your personal information and are required to use it solely for the purpose of the requested service.

For Legal Purposes

We may also disclose Your information to third parties, if we, in our sole discretion, have a good faith, belief that disclosure is: (1) permitted or required by law; (2) reasonably necessary to enforce Our Terms of Use, this Privacy Notice, or any other legal agreements; (3) required to detect, prevent, or otherwise address fraud, abuse, misuse, potential violations of law (or rule/regulation), and/or security or technical issues; or (4) required or reasonably necessary in Our discretion to protect against imminent harm to the rights, property or safety of Asexualise Academy, Our Users, employees, members of the public and/or our Products and Services. (5) requested in connection with or relevant to a judicial, governmental or legal inquiry, investigation, order, or proceeding; (6) required or reasonably necessary pursuant to a valid subpoena, warrant or other legally valid inquiry or request.

We may also disclose information about You to Our auditors or legal advisors in conjunction with accessing Our disclosure obligations and/or rights under this Policy.

Your Public Profile

Your user name, public profile information, and public content may be seen by other users of our products and services. It’s your choice whether to include sensitive data on your profile and to make that sensitive information public. Please do not post or add personal data to your profile that you would not want to be publicly available.

How Do We Keep Your Information Secure?

Asexualise Academy takes appropriate security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of, data that You share and We collect and store. These measures vary based on the sensitivity of the data we collect and store.

Asexualise Academy has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

When you place orders or access your personal account information, you're utilizing a secure socket layer SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption algorithm technologies available.

Asexualise Academy protects the security of your personal information and respects your choices for its intended use. We carefully protect your data from misuse, unauthorized access or disclosure, loss, destruction or alteration, and take every step we can to ensure your information stays safe. This is why we chose Invanto for Our own, and Our User, courses, products and services, hosting. Although Asexualise Academy is hosted with Just host and it’s root files are built on WordPress, we use security plugins such as Wordfence, and all information is processed through CloudFlare servers who encrypt it using https technology and they have inbuilt firewalls providing extra protection. And most importantly, AsexualiseAcademy.com has it’s own subdomain within Invanto, which is mapped to AsexualiseAcademy.com, so all data pertaining to the courses, products and services that go through Invanto, benefit from all of their high levels of security, including a similar https technology, and in the event the WordPress site was ever hacked, which all procedures are in place to prevent that happening, your data would remain safe within that subdomain of Invanto (subject to their own security procedures and systems, working correctly and keeping your data safe), where they are stored, and you could still access that subdomain. Please note, as Invanto in a third party which Asexualise Academy uses, we cannot be held liable or responsible for any failure or security breach of our customers and Users, within their own platform and the subdomain on their site.

To quote Invanto’s own Security Policy effective on 25/05/2018:

INVANTO is committed to respecting, protecting and safeguarding privacy and confidentiality of data and information entrusted to it by its customers. In the course of its business, it is necessary for Invanto to record, store, process, transmit, and otherwise handle confidential information about individuals. In order to ensure that our customer's data is safeguarded adequately, Invanto has developed an information security, data privacy & protection policy. Invanto takes these activities seriously and seeks to provide fair and secure systems for the appropriate handling of this confidential information. All such activities at Invanto are additionally intended to be consistent with generally accepted business practices.

In addition, Invanto has implemented a rigorous set of standard operating procedures designed to provide our clients with the requisite privacy and security necessary to achieve the trust and confidence of our clients.

Following are the security measures implemented:

✓Documented Information security policy

✓Dedicated Information Security Team

✓Management commitment (Security Steering Committee)

✓Internal Security Audits

✓Periodic security awareness for employees

✓Vulnerability assessment & improvement

✓Virus Management System

✓Restricted physical access control

✓Defined Roles & Responsibilities for projects and support functions

✓Security coordinator for projects and support functions

✓Data Encryption at database level”

International Operations and Cross Border Transfers

Some countries where we process data may not have as protective laws as your own country and there are risks associated with such transfer.

Asexualise Academy uses a web host in the United States, and also via a third party (Invanto), stores information about Our Products and Services and Users, on AWS (Amazon Web Services) servers, located in the United States. If You are using the Services from outside the United States and the European Union, please know the data and personal information You submit will be transferred to the United States or other countries. By submitting Your data and/or using Our Products and Services, you consent to the transfer, storing, and processing of Your data in and to the United States.

Asexualise Academy offers European Union Model Clauses, also known as Standard Contractual Clauses, to meet the adequacy and security requirements for our Customers that operate in the European Union, and other international transfers of our customer's data. These clauses are contractual commitments between parties transferring personal data, binding them to protect the privacy and security of the data.

Privacy Support and Changes to this Policy!

Asexualise Academy reserves the right to amend or modify this Privacy Policy statement at any time and in response to changes in applicable data protection and privacy legislation. If we decide to change our Privacy Policy, we will post the changes on our website so you know what information we collect and how we use it. So make sure to review this Privacy Policy periodically. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will tell you. You will have a choice as to whether or not we are able to use your information in this different manner. By continuing to use our products and services, you are agreeing to these changes.

Questions?

Asexualise Academy is part of Sandra Bellamy businesses.

If you have questions about this policy, you can contact us at:

Miss Sandra Bellamy

Apt 3777, Chynoweth House, Trevissome Park, Truro, TR4 8UN

United Kingdom

[email protected] 

If you are a resident of the European Economic Area and we maintain your Personal Data within the scope of the General Data Protection Regulation (GDPR), you have additional rights. If you are not satisfied with the resolution, you can also lodge a complaint with the Supervisory Authority in the country of your residence.